How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Crazycame Roofing to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to make a complaint and what happens next. It is a general template, not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Crazycame Roofing
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, prices, work, warranties and customer service. If you have a problem with work on your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Your feedback helps us keep the network honest, and providers who often fall short of our expectations may be removed. Please know that Crazycame Roofing cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.

How to Send Your Complaint

Email contact@crazycame.world and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we got your complaint by email, usually within a few business days. We will look into what happened, which may mean contacting the provider. Then we will reply with what we found and any steps we plan to take.

Still Not Happy?

You can reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about a licensed provider, your state's contractor licensing board may be able to help.

Contact

Email: contact@crazycame.world